Training is an important part in implementing your Vision Software product and in your ongoing use of the product.

When you first purchase a Vision Software product training forms part of the implementation process to ensure that your end users understand the software product and how it relates to the tasks that they need to complete within your specific work environment. Initial training sessions focus on getting the basics right so that you can effectively complete the work you need to within your Vision Software product.

Refresher and advanced training sessions are also available to ensure that you are getting the most out of your Vision Software product. These sessions are useful for example, where a number of significant software upgrades have been released since your initial training or where there are specific tasks or functions you would like to perform with your Vision Software product.

We build quality into the training process through

• Assessing client requirements
• Developing client specific training
• Following and signing off on a training plan
• Gathering trainee feedback after training
• Providing high quality trainers

Our trainers are product specialists who are also involved in product development and support. This means that they understand in detail what and how our software products work, and have a wide understanding of client business requirements.

Before training can be provided

• Your Vision Software product must be fully installed.
• Pre-training self-assessments forms for all users receiving training must be completed and returned.

The Vision Customer Care Team is committed to providing you with professional and effective training. To deliver training at an appropriate user level we have created the following pre-training self-assessment forms to examine your current understanding and use of computer functions. We also ask you to consider your specific training objectives and expectations.

Property Pre-training Self-assessment Form